Are Food Delivery Platforms Eating Your Profits?

Most restaurant and cloud kitchen owners don't know their real margins. Hidden commissions, platform fees, forced discounts, and taxes quietly drain your revenue — every single day. The Aggregator Financial Modeler shows you exactly what you're losing, in plain numbers.

70.33%

Platform's Cut

On the All-In visibility plan

₹12.65L

Kept by Platform

Every single month

₹280

Lost Per Order

On every ₹600 delivery order

How to Read This Page

Everything You're About to See Is Based on One Scenario

About the Data

All figures reflect the All-In (Max Visibility) profile — the highest-cost scenario. Most operators fall somewhere between this and the Bare Minimum. Use the Aggregator Financial Modeler to run your own numbers.

About App Pricing

To recover platform costs, restaurants charge 20% more on the app than in-store. Your customer pays ₹600 for a ₹500 meal. Even with that markup, the restaurant still loses ₹280 per order. Both sides pay the price.

Real-World Impact

Here's What Aggregators Actually Take From You

This is a real example — a restaurant doing 100 orders a day, with a 25% commission rate and full visibility spend. Here's what the numbers look like.

₹18,00,000

Monthly Revenue

Total paid by your customers via the platform

₹5,34,050

Your Net Payout

What actually lands in your bank after every deduction

₹7 in every ₹10

Platform's Effective Cut

70.33% of your revenue never reaches you

₹280 per order

Lost on Every Delivery

Fees, taxes, discounts and penalties on every ₹600 order

These are not estimates or industry averages. These are real outputs from the Aggregator Financial Modeler — based on actual operating parameters. Keep reading to see exactly where every rupee disappears.

The Tool

What Is the Aggregator Financial Modeler?

It's a free calculator that shows you the true cost of selling on food delivery platforms. Most restaurant owners only see the headline commission rate — 18% to 28%. But that's just the beginning. The modeler adds up every layer of cost the platforms don't advertise.

Platform Commission

The headline rate: 18%–28% of every order, deducted before anything else.

Payment Gateway Fee

An extra 1.5%–2.5% taken per transaction, on top of the commission.

GST on Fees

18% tax applied on the commission and gateway fee — not on your food price.

Marketing & Subscriptions

Ad spend, visibility packs, and platform subscriptions that can cost ₹1.5L+ per month.

Enter your daily order numbers and the tool instantly calculates your Net Payout, your Gross Revenue, and your Effective Take Rate — the real percentage the platform keeps from every rupee you earn.

How It Works

4 Simple Steps to See Your Real Margins

No accountant needed. Just enter your real numbers and the Aggregator Financial Modeler does the rest.

Choose Your Profile

Pick from Bare Minimum, Middle Ground, or All-In (Max Visibility) based on how you currently operate.

Enter Your Numbers

Add your daily order volume, in-store order value, packaging cost, and app price markup.

Add Your Platform Fees

Enter your commission rate, ad spend, subscriptions, and any other platform costs.

See Your Real Margins

Instantly see your Net Payout, Gross GMV, Effective Take Rate, and a full per-order cost breakdown.

The 3 Profiles Explained

  • Bare Minimum: No ads, organic only, basic setup
  • Middle Ground: Some visibility spend, moderate discounts
  • All-In (Max Visibility): Full ad spend, premium subscriptions, heavy discounts

What You'll Need to Get Started

  • Your in-store average order value (e.g. ₹500)
  • Daily order volume
  • Your platform commission rate
  • Packaging cost per order
  • Any ad spend or subscription costs
  • App price markup % (if any)
All-In Profile · Live Data

Where Does Your ₹600 Order Actually Go?

Here is a full breakdown of every ₹600 app order under the All-In profile — before any money reaches the restaurant.

₹150

Commission (25%)

The platform's first cut — taken before anything else

₹12

Payment Gateway Fee (2%)

Charged on the full order value

₹27

GST on Fees (18%)

Tax on the commission and gateway fee

₹71

Promos & Marketing

Ads, discounts, and banner costs per order

₹280

Total Lost Per Order

Nearly half your app price — gone before you see it

Monthly Fixed Costs

  • POS Software: ₹3,000/month
  • Platform Subscriptions: ₹11,500/month
  • Marketing & Promotions: ₹1,54,500/month
  • Penalties & Surcharges: ₹2,71,350/month
  • Total Monthly Fixed: ₹4,40,350/month

One-Time Setup Costs

  • POS Hardware & Installation: ₹77,500
  • Platform Onboarding Fee: ₹20,000
  • Photography & Content: ₹75,000
  • Total Setup Investment: ₹1,72,500
Risk Exposure

The Costs Most Operators Never See Coming

Beyond commissions and fees, platforms charge additional penalties based on order incidents. These are calculated automatically in the Aggregator Financial Modeler — and most restaurant owners are shocked when they see the total.

Risk ItemChance It HappensMonthly IncidentsMonthly Cost
Premium Member Levy (₹3/order)15%450₹1,350
Long Distance Penalty15%450₹13,500
Restaurant Cancellations3%90₹13,500
Forced Refunds (Spills/Damage)5%150₹90,000
Auto-Coupons Applied by Platform10%300₹1,53,000
TOTAL₹2,71,350/month
Auto-Coupons are the biggest surprise — the platform applies discounts to your menu on your behalf, without asking. ₹1,53,000 per month is deducted from your settlement automatically.
The Aggregator Financial Modeler calculates all of these for you. Most operators see this number for the first time when they run the tool — and it completely changes how they negotiate with platforms.

Curious what your penalty exposure looks like? Run the Aggregator Financial Modeler with your own numbers.

Use the Aggregator Financial Modeler

For every ₹10 your customers spend on delivery — you keep less than ₹3.

This is the reality for restaurants on the All-In visibility plan. This is the worst-case scenario and maximum cost scenario — the ceiling, not the average. All-In is the most expensive profile, and most operators fall somewhere between this and the Bare Minimum.

To recover platform costs, restaurants typically charge more on the app than in-store. On this profile, that's a 20% markup — meaning your customer pays ₹600 for what costs ₹500 in your restaurant. Even then, the restaurant still loses ₹280 per order to fees and deductions. The real cost is borne by both the restaurant in margins and the consumer in higher prices.

Bottom Line

The Platform Keeps ₹12,65,950 of Your Revenue Every Month

On the All-In profile — 100 orders a day, ₹18 Lakhs in monthly revenue — here is the final score.

₹18,00,000

Your Monthly Revenue

What customers paid in total

₹12,65,950

Kept by the Platform

Commissions, fees, marketing, penalties, and fixed costs

₹5,34,050

What You Take Home

The amount that reaches your bank account

How the ₹12.65 Lakhs Breaks Down

  • Per-order costs: ₹280 × 3,000 orders = ₹8,40,000
  • Monthly fixed costs (POS, subscriptions, marketing, penalties): ₹4,40,350
  • Total retained by platform: ₹12,65,950/month

Annualised — The Full Picture

  • ₹1.52 Crore surrendered to platforms per year
  • ₹32.7 Lakhs in annual penalties and surcharges
  • ₹1.72 Lakhs in one-time setup costs
  • Over ₹2 Crore in total platform cost per year — on just 100 orders/day
D2C vs Aggregator

What Changes When You Own Your Orders

Same restaurant. Same 100 orders a day. Same ₹18 Lakhs in monthly revenue. Here's how the numbers change when you move to a commission-free, first-party ordering platform.

Same 100 orders/day. Same ₹18L revenue. Completely different outcome.

MetricVia AggregatorYour Own Platform
Platform Commission₹4,50,000/mo (25%)₹0
Penalties & Forced Discounts₹2,71,350/mo₹0
Monthly Marketing Spend₹1,54,500/mo₹30,000/mo
Net Monthly Payout₹5,34,050₹13,00,000+
Effective Take Rate70.33%~28%
Switching to your own platform on the same order volume could put an extra ₹7–8 Lakhs per month back into your business — that's ₹84–96 Lakhs per year.

What You Trade Off

  • Initial drop in discovery traffic
  • Platform-managed delivery (you'll need your own logistics)
  • Aggregator loyalty program visibility

What You Gain

  • Zero commission on every order
  • No forced discounts or auto-coupons
  • Full ownership of customer data
  • Your own loyalty and repeat-order system
  • Negotiated delivery rates
  • Your brand front and centre
Key Benefits

4 Ways This Tool Helps You Make Better Decisions

The Aggregator Financial Modeler isn't just a calculator — it's a decision-making tool. Here's what it helps you figure out.

See If Your Ad Spend Is Actually Worth It

Many cloud kitchens spend heavily on platform visibility — without knowing if it's generating real profit or just more orders at a loss. The Aggregator Financial Modeler shows you the true return on every rupee of ad spend.

Find the Right Price for Your App Menu

Worried about charging more on the app than in-store? Enter your markup percentage and instantly see how it affects your final payout — so you can price confidently without guessing.

No More Surprise Deductions

GST on commissions, forced refunds, long-distance penalties — these show up in your settlement report and catch you off guard. The Aggregator Financial Modeler calculates them all upfront so you always know what to expect.

Know When It's Time to Go Direct

When the numbers show you're surrendering up to 70% of your revenue to platforms, the case for building your own ordering channel becomes undeniable. The Aggregator Financial Modeler gives you the data to make that call with confidence.

The Smarter Alternative

Own Your Orders. Own Your Margins.

The Aggregator Financial Modeler doesn't just show you the problem — it points to the solution. Once you see your real effective take rate, the next step becomes obvious: a commission-free ordering platform built around your brand.

What a First-Party Platform Gives You

Zero Commission

Keep 100% of every order.

Your Customers, Your Data

Own every contact, order, and loyalty point.

Promotions on Your Terms

Discount when you choose — not when the platform decides.

Your Own Delivery

Negotiate your own rates with B2B delivery partners.

Ready to See Your Numbers?

Join restaurant and cloud kitchen operators who've used the Aggregator Financial Modeler to understand their true cost of delivery — and made the switch to first-party ordering.

Operators who switch to a commission-free platform typically recover 15%–25% of their monthly revenue as additional profit within the first 90 days.

The Aggregator Financial Modeler is free. No sign-up needed. Enter your numbers and see your real margins in under 2 minutes.